Outage in Cloudways

Slow Platform Operations

Resolved Major
June 01, 2023 - Started about 2 years ago - Lasted about 9 hours
Official incident page

Need to monitor Cloudways outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Cloudways, and never miss an outage again.
Start Free Trial

Outage Details

We have identified slow response from our backend for the operations to complete which are triggered from the Platform UI. Our engineering team is investigating it further. Please feel free to contact our 24*7 support team if you need any assistance from our side. Any inconvenience caused because of this issue is highly regretted.
Components affected
Cloudways Cloud Platform Console
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 06/01/2023 06:47PM

This incident has been resolved.

IDENTIFIED about 2 years ago - at 06/01/2023 10:24AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 06/01/2023 10:14AM

We have identified slow response from our backend for the operations to complete which are triggered from the Platform UI. Our engineering team is investigating it further.

Please feel free to contact our 24*7 support team if you need any assistance from our side. Any inconvenience caused because of this issue is highly regretted.

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook