Outage in Cloudways

Cloudways Platform | UI Performance Delays

Resolved Minor
October 07, 2025 - Started about 2 months ago - Lasted about 15 hours
Official incident page

Incident Report

We’re currently experiencing some performance delays on the platform’s user interface. Our team is actively investigating the cause and working diligently to restore optimal performance shortly. We appreciate your patience and understanding.
Components affected
Cloudways Cloud Platform Console

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/07/2025 04:53PM

This incident has been resolved.

MONITORING about 2 months ago - at 10/07/2025 07:45AM

A fix has been deployed to address elevated latency in parts of the platform UI. Early metrics show improvement and error rates are stable. We’re closely monitoring page load and API latency to ensure full stability. If you still experience slowness, please relogin and try again.

INVESTIGATING about 2 months ago - at 10/07/2025 01:39AM

We’re currently experiencing some performance delays on the platform’s user interface. Our team is actively investigating the cause and working diligently to restore optimal performance shortly. We appreciate your patience and understanding.

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