Outage in Cognito Forms

Email Outage

Resolved Minor
February 05, 2019 - Started over 6 years ago - Lasted about 3 years
Official incident page

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Outage Details

We are actively investigating an email delay affecting a number of customers. Normal services will resume as quickly as possible; we apologize for any inconvenience this may cause.
Latest Updates ( sorted recent to last )
RESOLVED over 6 years ago - at 02/06/2019 02:06PM

Email delivery should be now back to normal for all users. Thank you for your patience!

MONITORING over 6 years ago - at 02/05/2019 09:41PM

Our email solution is in place and automated emails should be flowing as usual. If you experience any email delays or outages, please let us know. https://www.cognitoforms.com/support

IDENTIFIED over 6 years ago - at 02/05/2019 07:53PM

One of our email providers is having a major outage. Because of this, it’s possible that some of our customers’ automated emails may be delayed. We’re currently testing solutions to quickly minimize and eliminate any impact to Cognito Forms customers.

INVESTIGATING over 6 years ago - at 02/05/2019 02:07PM

We are actively investigating an email delay affecting a number of customers. Normal services will resume as quickly as possible; we apologize for any inconvenience this may cause.

Latest Cognito Forms outages

Response Times Slower Than Usual - about 2 months ago
Website Outage - 3 months ago
Website Outage - 11 months ago
Exporting Entries and Downloading Files Delay - 12 months ago
Emails delayed - over 1 year ago

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