Outage in CommCare HQ

Outage on india.commcarehq.org

Resolved Major
July 02, 2025 - Started 7 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Dear Users, We are currently experiencing an outage on india.commcarehq.org, affecting all services. We sincerely apologize for this interruption. Our development team has identified the cause and is working to restore complete functionality. Thank you for your patience, Dimagi Support
Components affected
CommCare HQ Syncs with CommCareHQ CommCare HQ Data Exports CommCare HQ SMS / Messaging CommCare HQ Bulk Case Import CommCare HQ Project Reporting CommCare HQ CommCare APIs CommCare HQ Web Apps CommCare HQ Form Submissions CommCare HQ App Release Management CommCare HQ User Management CommCare HQ Form Builder
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 07/02/2025 11:11PM

Dear Users,

The issue faced on india.commcarehq.org has been resolved. We sincerely apologize for any interruptions. Feel free to contact support@dimagi.com wit any questions or concerns.

IDENTIFIED 7 days ago - at 07/02/2025 10:11PM

Dear Users,

We are currently experiencing an outage on india.commcarehq.org, affecting all services. We sincerely apologize for this interruption. Our development team has identified the cause and is working to restore complete functionality.

Thank you for your patience,

Dimagi Support

Latest CommCare HQ outages

Degraded performance with Reporting, Data Exports and Bulk Data Editing Tool on CommCare HQ - 21 days ago
Service interruption on www.commcarehq.org: Unable to add or save questions in Form Builder - about 1 month ago
Degraded performance affecting data exports, reporting and APIs on www.commcarehq.org - about 2 months ago
Degraded performance affecting lookup tables - about 2 months ago
Service interruption on www.commcarehq.org: Email functionality currently unavailable - about 2 months ago

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