CommCare HQ status updated a few minutes ago
CommCare HQ is working normally
This chart shows the number of user-reported issues for CommCare HQ service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report CommCare HQ is down. The map shows recent CommCare HQ outages from around the world.
CommCare HQ Outage MapIn the last 90 days, CommCare HQ had 5 incidents (1 major outage and 4 minor incidents) with a median duration of 1 hour 3 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check CommCare HQ status history below. IsDown detects when CommCare HQ is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
Dear Users,
We are currently experiencing slowness on india.commcarehq.org. Our engineering team ...
|
Feb 13, 2026 at 01:28 PM UTC
|
about 6 hours |
|
Dear Users,
We are investigating an issue affecting Android users where the CommCare mobile app ...
|
Jan 28, 2026 at 09:11 AM UTC
|
about 1 hour |
|
Dear Users,
We are investigating an issue affecting Android users where a CommCare update is ava...
|
Jan 28, 2026 at 08:57 AM UTC
|
40 minutes |
|
Dear users,
We are investigating an issue where the Expression Editor may appear blank when edi...
|
Jan 15, 2026 at 09:36 AM UTC
|
about 1 hour |
|
We have identified an issue affecting conditional alerts beginning at 05:00 UTC. This is causing ...
|
Dec 01, 2025 at 10:05 PM UTC
|
about 15 hours |
|
Dear Users,
We are currently experiencing a service outage on www.commcarehq.org. Our developmen...
|
Oct 16, 2025 at 05:39 AM UTC
|
36 minutes |
|
Dear User,
We’re currently investigating an issue affecting Web Apps on our India server (india.c...
|
Sep 12, 2025 at 06:39 AM UTC
|
about 2 hours |
|
Dear Users,
We are currently experiencing an outage on india.commcarehq.org, affecting all servi...
|
Jul 02, 2025 at 10:11 PM UTC
|
about 2 hours |
|
Dear users,
We are currently experiencing an issue on CommCare HQ where the most recent data may...
|
Jun 18, 2025 at 01:14 PM UTC
|
about 5 hours |
|
Dear Users,
We are currently investigating an issue where users are unable to add or save questi...
|
Jun 02, 2025 at 09:29 PM UTC
|
about 2 hours |
Check if any CommCare HQ component is down. View the current status of 2 services and regions.
| Component | Status |
|---|---|
| india.commcarehq.org | OK |
| www.commcarehq.org | OK |
IsDown has monitored CommCare HQ continuously since October 2022, tracking this Healthcare IT for 3 years. Over that time, we've documented 98 outages and incidents, averaging 2.5 per month. When CommCare HQ goes down, incidents typically resolve within 284 minutes based on historical data.
We monitor CommCare HQ's official status page across 36 components organized into 2 groups. IsDown interprets CommCare HQ statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if CommCare HQ is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track CommCare HQ status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks CommCare HQ's status page every few minutes, across all 36 components. We combine official status data with user reports to detect when CommCare HQ is down, often before the vendor announces it.
When CommCare HQ status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks CommCare HQ official status page for major/minor outages or downtimes. A major outage is when CommCare HQ experiences a critical issue that severely affects one or more services/regions. A minor incident is when CommCare HQ experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a CommCare HQ outage, we send you an alert and update your dashboard and status page.
CommCare HQ and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in CommCare HQ status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
CommCare HQ publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors CommCare HQ and all their 36 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Get started in minutes. Monitor all your critical services from one place.
IsDown checks the status of over 5,850+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Looking for CommCare HQ outage alerts like Downdetector? IsDown monitors CommCare HQ's official status page for verified incident data, not just user reports. Know exactly when CommCare HQ is down, which components are affected, and when service health is restored. Here's why official CommCare HQ status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official CommCare HQ status page monitoring. Know when CommCare HQ is down with real time incident details. | ||
| Monitor 5,850+ services including CommCare HQ in a single dashboard. | ||
| Instant CommCare HQ outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: CommCare HQ official status plus user reports for early outage detection. | ||
| Maintenance feed for CommCare HQ | ||
| Granular alerts filtering by CommCare HQ components and regions. |
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CommCare HQ isn't down. You can check CommCare HQ status and incident details on the top of the page. IsDown continuously monitors CommCare HQ official status page every few minutes. In the last 24 hours, there were 1 outages reported.
CommCare HQ is currently operational. You can check CommCare HQ status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of CommCare HQ being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the CommCare HQ official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
CommCare HQ last outage was on February 13, 2026 with the title "Degraded Performance on india.commcarehq.org"
IsDown has tracked 98 CommCare HQ incidents since October 2022. When CommCare HQ goes down, incidents typically resolve within 284 minutes.
Check the CommCare HQ status at the top of this page. IsDown combines official status page data with user reports to show whether CommCare HQ is down for everyone or if the issue is on your end.
IsDown monitors 36 CommCare HQ components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor CommCare HQ and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if CommCare HQ is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about CommCare HQ's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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