Outage in Countingup
Provider outage impacting card payments
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved.
Our provider has now implemented a fix and we are seeing operations return to normal.
We will continue to monitor the situation and apologise for any inconvenience caused.
One of our providers is experiencing technical difficulties, this is affecting:
- Transactions on your Countingup card may not succeed
- Display of new transactions in the Countingup app may be delayed
Other Countingup app features are not impacted.
We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.
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