Outage in Coveo Cloud V2
[EU] Content Refresh Delays
Resolved Minor
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Outage Details
Components affected
Coveo Cloud V2 Indexing Pipeline - Document ProcessingLatest Updates ( sorted recent to last )
The content backlog has been processed, resolving this incident. Our team is still analysing what went down and depending on the outcome of this analysis, our Support team may end up contacting a small subset of customers to manually resolve some content updates that could not be automatically replayed.
A fix has been implemented and document processing has resumed, but content is still not up to date for a small subset of customers in the EU region. We are monitoring the processing of the remaining content backlog.
We've identified an issue causing refresh delays in our European hosting region. Your content might not be up to date. Our team is working on it and will post updates until solved.
If you need help or to get in touch with us, please visit our Help Portal
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