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Cradlepoint Outage History

Every past Cradlepoint outage tracked by IsDown, with detection times, duration, and resolution details.

There were 83 Cradlepoint outages since January 2018. The 10 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor March 26, 2026

March 2026: NetCloud Manager Performance Degradation

Detected Mar 26, 2026 5:06 PM EDT · Resolved Mar 26, 2026 9:03 PM EDT · Duration about 4 hours

Cradlepoint's NetCloud Manager experienced performance degradation for 4 hours, affecting user authentication and navigation throughout the user interface. The engineering team identified the root cause and implemented a fix. The incident was fully resolved after a brief monitoring period to ensure system stability.

Minor March 13, 2026

March 2026: NetCloud Manager Performance Degradation

Detected Mar 13, 2026 6:13 PM EDT · Resolved Mar 13, 2026 6:48 PM EDT · Duration 35 minutes

Cradlepoint's NetCloud Manager experienced performance degradation affecting the management of LAN Solutions devices for 35 minutes. The engineering team implemented a fix and monitored the results before fully resolving the incident.

Minor March 2, 2026

March 2026: NetCloud SASE - Degraded Service — Infrastructure Provider Outage (US East Region/Ashburn)

Detected Mar 2, 2026 7:34 PM EST · Resolved Mar 5, 2026 11:33 AM EST · Duration 3 days

An Oracle infrastructure outage in the US East (Ashburn) region caused degraded service for Cradlepoint's NetCloud SASE, specifically impacting new network creation functionality in that region. The incident lasted 64 hours from March 2-5, 2026, with Oracle confirming resolution after implementing fixes and monitoring the results.

Minor March 1, 2026

March 2026: NetCloud Manager is currently unavailable

Detected Mar 1, 2026 8:46 PM EST · Resolved Mar 1, 2026 10:24 PM EST · Duration about 2 hours

Cradlepoint's NetCloud Manager experienced an unexpected network outage that made the service unavailable, with later investigation revealing specific issues with Visibility, Analytics and Insights features. The incident lasted 1.6 hours before engineering teams implemented a fix and confirmed resolution after monitoring.