Outage in Customer.io

API Requests Failing

Resolved Minor
April 09, 2025 - Started about 1 month ago - Lasted 11 minutes
Official incident page

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Outage Details

The Journeys application is experiencing some issues with API requests in both the US and EU data centers. The team has identified the issue and is working towards a resolution.
Components affected
Customer.io Management Interface
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/09/2025 09:23PM

The issue has been resolved.

IDENTIFIED about 1 month ago - at 04/09/2025 09:12PM

The Journeys application is experiencing some issues with API requests in both the US and EU data centers. The team has identified the issue and is working towards a resolution.

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