Outage in Customer.io
Delays in loading Account Settings for some customers
Resolved Minor
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Outage Details
Our team is currently investigating reports of not being able to load the Account Settings page or access their Team Members list.
Components affected
Customer.io Management InterfaceLatest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 06/27/2025 01:41PM
A fix has been implemented and the issue is resolved.
IDENTIFIED
3 days ago - at 06/27/2025 01:04PM
Our team has identified the cause of the issue affecting a subset of our customers and is working on a fix
INVESTIGATING
3 days ago - at 06/27/2025 12:16PM
Our team is currently investigating reports of not being able to load the Account Settings page or access their Team Members list.
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