Outage in Customer.io
Delays in loading Account Settings for some customers
Resolved MinorIncident Report
Our team is currently investigating reports of not being able to load the Account Settings page or access their Team Members list.
Components affected
Customer.io Management InterfaceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 06/27/2025 01:41PM
A fix has been implemented and the issue is resolved.
IDENTIFIED
11 months ago - at 06/27/2025 01:04PM
Our team has identified the cause of the issue affecting a subset of our customers and is working on a fix
INVESTIGATING
11 months ago - at 06/27/2025 12:16PM
Our team is currently investigating reports of not being able to load the Account Settings page or access their Team Members list.
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