Outage in Customer.io

Customers unable to access some parts of the Customer.io UI

Resolved Minor
July 03, 2025 - Started 4 months ago - Lasted 25 minutes
Official incident page

Incident Report

We're investigating an issue that is preventing customers from accessing some parts of the Integrations page, In-App Visual Editor, and Design Studio.
Components affected
Customer.io Management Interface

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/03/2025 08:20PM

This incident has been resolved. Thank you for your patience!

MONITORING 4 months ago - at 07/03/2025 08:12PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 4 months ago - at 07/03/2025 07:55PM

We're investigating an issue that is preventing customers from accessing some parts of the Integrations page, In-App Visual Editor, and Design Studio.

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