Outage in Customer.io
We're currently investigating an issue with accessing Workspaces
Resolved MajorIncident Report
We are currently investigating an issue which is preventing customers from accessing their workspaces (https://fly.customer.io)
Components affected
Customer.io Management InterfaceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/07/2025 04:01PM
This incident has been resolved. We sincerely apologize for the inconvenience and thank you for your patience!
MONITORING
10 months ago - at 07/07/2025 03:50PM
We have implemented a resolution and are monitoring the results.
IDENTIFIED
10 months ago - at 07/07/2025 03:30PM
The issue has been identified and we are currently working on a resolution now. Thank you again for your patience!
INVESTIGATING
10 months ago - at 07/07/2025 02:58PM
We are continuing to investigate. We greatly appreciate your patience!
INVESTIGATING
10 months ago - at 07/07/2025 02:29PM
We are currently investigating an issue which is preventing customers from accessing their workspaces (https://fly.customer.io)
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