Outage in Customer.io
Webhooks are delayed
Resolved MinorIncident Report
Some customers are experiencing a delay in webhooks being processed in the US region. The team has identified the problem and is currently working to restore the webhook functionality. No other functionality is affected.
Components affected
Customer.io Data ProcessingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/11/2025 01:10PM
The issue has been fixed and webhooks are now functioning properly.
MONITORING
10 months ago - at 07/11/2025 12:59PM
The team has fixed the issue and is currently monitoring to ensure webhooks are being processed properly.
IDENTIFIED
10 months ago - at 07/11/2025 12:55PM
Some customers are experiencing a delay in webhooks being processed in the US region. The team has identified the problem and is currently working to restore the webhook functionality. No other functionality is affected.
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