Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Customer.io

Webhooks are delayed

Resolved Minor
July 11, 2025 - Started 10 months ago - Lasted 19 minutes
Official incident page

Incident Report

Some customers are experiencing a delay in webhooks being processed in the US region. The team has identified the problem and is currently working to restore the webhook functionality. No other functionality is affected.
Components affected
Customer.io Data Processing

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/11/2025 01:10PM

The issue has been fixed and webhooks are now functioning properly.

MONITORING 10 months ago - at 07/11/2025 12:59PM

The team has fixed the issue and is currently monitoring to ensure webhooks are being processed properly.

IDENTIFIED 10 months ago - at 07/11/2025 12:55PM

Some customers are experiencing a delay in webhooks being processed in the US region. The team has identified the problem and is currently working to restore the webhook functionality. No other functionality is affected.

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook