Outage in Customer.io
Some customers in our US region are experiencing delays
Resolved MinorIncident Report
Our engineers have identified that some customers may be experiencing delays with data processing and message sending. We've identified the issue and will be back with an update soon.
Components affected
Customer.io Data ProcessingOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 09/13/2025 12:24AM
This incident has been resolved.
MONITORING
about 1 month ago - at 09/13/2025 12:20AM
We have a resolution in place now, and the backlogs are currently being processed. We'll be back with an update once the issue is all clear.
IDENTIFIED
about 1 month ago - at 09/13/2025 12:18AM
Our engineers have identified that some customers may be experiencing delays with data processing and message sending. We've identified the issue and will be back with an update soon.
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