Outage in Customer.io
Some customers in our US region are experiencing delays
Resolved MinorIncident Report
Our engineers have identified that some customers may be experiencing delays with data processing and message sending. We've identified the issue and will be back with an update soon.
Components affected
Customer.io Data ProcessingNeed to monitor Customer.io outages?
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/13/2025 12:24AM
This incident has been resolved.
MONITORING
7 months ago - at 09/13/2025 12:20AM
We have a resolution in place now, and the backlogs are currently being processed. We'll be back with an update once the issue is all clear.
IDENTIFIED
7 months ago - at 09/13/2025 12:18AM
Our engineers have identified that some customers may be experiencing delays with data processing and message sending. We've identified the issue and will be back with an update soon.
Latest Customer.io outages
Domain Verification Currently Unavailable - 20 days ago
Some customers in our US region may experience errors and delays - about 1 month ago
Some customers in our EU region may experience errors and delays - about 1 month ago
Reverse ETL syncs may experience delays in US - about 2 months ago
Some customers are experiencing delays with message sending - 2 months ago
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