Outage in Customer.io
Some customers in our EU region are experiencing delays
Resolved MinorIncident Report
Our engineers identified an issue that may cause some customers with accounts in our EU may to experience delays with data processing and message sending, as well as UI errors.
Components affected
Customer.io Data ProcessingOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Try IsDown risk-free
14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 09/26/2025 04:49PM
This incident has been resolved.
MONITORING
22 days ago - at 09/26/2025 04:32PM
We have a resolution in place now, and backlogs are currently being processed. We'll be back with an update once the issue is all clear.
IDENTIFIED
22 days ago - at 09/26/2025 04:17PM
Our engineers identified an issue that may cause some customers with accounts in our EU may to experience delays with data processing and message sending, as well as UI errors.
Latest Customer.io outages
Issue with Design Studio - 10 days ago
Some customers in the US are experiencing delays - 18 days ago
Some customers in our EU region are experiencing delays - 22 days ago
Some customers in our US region are experiencing delays - about 1 month ago
The Status Page Aggregator Built for IT Teams
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
