Outage in Customer.io
Some customers in the US are experiencing delays
Resolved MinorIncident Report
We have identified an issue that may cause some customers with accounts in the US to experience delays with data processing and message sending, as well as UI errors. We are working on a fix, and services should be back to normal shortly.
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 09/30/2025 09:20PM
This incident has been resolved.
MONITORING
17 days ago - at 09/30/2025 09:16PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
17 days ago - at 09/30/2025 09:10PM
We have identified an issue that may cause some customers with accounts in the US to experience delays with data processing and message sending, as well as UI errors. We are working on a fix, and services should be back to normal shortly.
Latest Customer.io outages
Issue with Design Studio - 9 days ago
Some customers in our EU region are experiencing delays - 21 days ago
Some customers in our EU region are experiencing delays - 21 days ago
Some customers in our US region are experiencing delays - about 1 month ago
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