Outage in Customer.io
Intermittent loading issues in the Customer.io UI
Resolved MinorIncident Report
We are currently investigating reports that the Customer.io UI is slow to load at times.
Components affected
Customer.io Management InterfaceNeed to monitor Customer.io outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 10/29/2025 03:52PM
This incident has been resolved.
MONITORING
about 1 month ago - at 10/29/2025 03:48PM
We are continuing to monitor for any further issues.
MONITORING
about 1 month ago - at 10/29/2025 03:48PM
A fix has been implemented and the team will continue to monitor the issue.
IDENTIFIED
about 1 month ago - at 10/29/2025 03:11PM
The issue has been identified and the team is working on a fix.
INVESTIGATING
about 1 month ago - at 10/29/2025 03:04PM
We are currently investigating reports that the Customer.io UI is slow to load at times.
Latest Customer.io outages
Trouble loading User Interface in some workspace - 5 days ago
US infrastructure delays with sending emails - 6 days ago
Forms submissions experiencing intermittent delays - 9 days ago
Legacy in-app editing, delays receiving in-app messages and Journeys domain verification with Cloudflare - 12 days ago
Code Editor is freezing unexpectedly - 25 days ago
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