Outage in Customer.io
Intermittent loading issues in the Customer.io UI
Resolved MinorIncident Report
We are currently investigating reports that the Customer.io UI is slow to load at times.
Components affected
Customer.io Management InterfaceNeed to monitor Customer.io outages?
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 10/29/2025 03:52PM
This incident has been resolved.
MONITORING
3 months ago - at 10/29/2025 03:48PM
We are continuing to monitor for any further issues.
MONITORING
3 months ago - at 10/29/2025 03:48PM
A fix has been implemented and the team will continue to monitor the issue.
IDENTIFIED
3 months ago - at 10/29/2025 03:11PM
The issue has been identified and the team is working on a fix.
INVESTIGATING
3 months ago - at 10/29/2025 03:04PM
We are currently investigating reports that the Customer.io UI is slow to load at times.
Latest Customer.io outages
Issue with downloading exports from our App API - 6 days ago
Customers may be impacted by data delays - about 1 month ago
Some customers are experiencing issues with saving their content - about 2 months ago
Intermittent issues loading the in-app message editor. - about 2 months ago
Customers may be impacted by data delays - about 2 months ago
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