Outage in Customer.io

Code Editor is freezing unexpectedly

Resolved Minor
November 05, 2025 - Started 25 days ago - Lasted 21 minutes
Official incident page

Incident Report

We have received reports of Code Editor emails crashing. Our team is currently investigating
Components affected
Customer.io Management Interface

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Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 11/05/2025 10:29AM

The issue has now been resolved.

MONITORING 25 days ago - at 11/05/2025 10:25AM

Our team has rolled out a fix, and the code Editor is operational.

INVESTIGATING 25 days ago - at 11/05/2025 10:09AM

We have received reports of Code Editor emails crashing. Our team is currently investigating

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