Outage in Customer.io
Domain Verification Currently Unavailable
Resolved MinorIncident Report
Summary AI Generated
Customer.io experienced a 27-minute outage where customers were unable to add or edit unverified sending domains through the Management Interface. The issue was identified, fixed, and resolved after a brief monitoring period.
Customers are unable to add or edit unverified sending domains.
Components affected
Customer.io Management InterfaceNeed to monitor Customer.io outages?
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 03/16/2026 09:55AM
The issue has been resolved.
MONITORING
2 days ago - at 03/16/2026 09:48AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
2 days ago - at 03/16/2026 09:38AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
2 days ago - at 03/16/2026 09:30AM
Customers are unable to add or edit unverified sending domains.
Latest Customer.io outages
Reverse ETL syncs may experience delays in US - about 1 month ago
Some customers are experiencing delays with message sending - about 2 months ago
Issue with downloading exports from our App API - about 2 months ago
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