Outage in Customer.io
User Interface is currently unavailable, data processing delays
Resolved MinorIncident Report
Summary AI Generated
The Customer.io dashboard was unavailable and data processing delays occurred for approximately 26 minutes. Both the Management Interface and Data Processing components were affected. The UI was restored and delays cleared, with the incident fully resolved shortly after.
Our team is currently investigating an issue where the Customer.io dashboard (fly.customer.io) is unavailable. We're also looking into potential data processing delays.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 07/02/2026 02:16PM
This incident has been resolved.
MONITORING
22 days ago - at 07/02/2026 01:59PM
The UI is back up and delays are actively recovering. We sincerely apologize for the inconvenience and appreciate your patience.
INVESTIGATING
22 days ago - at 07/02/2026 01:51PM
Our team is currently investigating an issue where the Customer.io dashboard (fly.customer.io) is unavailable. We're also looking into potential data processing delays.
Latest Customer.io outages
Delays in message sending - 4 days ago
Delays processing send events in some environments - 14 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
