Outage in CxEngage
Agents Unable to Handle Interactions/Calls
Resolved Minor
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Outage Details
Customers reporting error messages on Skylight client.
Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 06/10/2023 08:54PM
This incident has been resolved.
MONITORING
almost 2 years ago - at 06/10/2023 06:41PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
almost 2 years ago - at 06/10/2023 05:49PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
almost 2 years ago - at 06/10/2023 05:49PM
Customers reporting error messages on Skylight client.
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