Outage in CxEngage

Reports of Reporting and Email Issues

Resolved Minor
August 02, 2023 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an issue with reporting and email degradation within the CxEngage Platform. We will update the status page as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/02/2023 08:01PM

This incident has been resolved.

MONITORING over 1 year ago - at 08/02/2023 05:56PM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 08/02/2023 05:55PM

A fix has been implemented and we are monitoring the results.

MONITORING over 1 year ago - at 08/02/2023 05:45PM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 08/02/2023 05:42PM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 08/02/2023 05:40PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 08/02/2023 05:39PM

At this time we believe this has been resolved. Setting to monitoring.

INVESTIGATING over 1 year ago - at 08/02/2023 05:06PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 08/02/2023 04:37PM

We are currently investigating an issue with reporting and email degradation within the CxEngage Platform.

We will update the status page as more information becomes available.

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