Outage in CxEngage
Call Center Service Interruption
Resolved Minor
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Outage Details
Call Center Service Interruption
Calls where interrupted this morning for approximately 10 mins due to a vendor issue. This interrupted calls and login sessions.
We were resolved and back up an running within 10 mins. More information will be posted here as we continue to monitor.
Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 09/21/2023 04:54PM
This incident has been resolved.
MONITORING
about 2 years ago - at 09/21/2023 12:44PM
Call Center Service Interruption
Calls where interrupted this morning for approximately 10 mins due to a vendor issue. This interrupted calls and login sessions.
We were resolved and back up an running within 10 mins. More information will be posted here as we continue to monitor.
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