Outage in CxEngage
Call Center Service Interruption
Resolved Major
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Outage Details
We are currently investigating the issue with interrupted calls and login sessions.
Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 10/16/2023 09:58AM
This incident has been resolved, and all services are confirmed to be restored to normal.
MONITORING
almost 2 years ago - at 10/16/2023 08:43AM
We are continuing to monitor for any further issues.
MONITORING
almost 2 years ago - at 10/16/2023 08:43AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
almost 2 years ago - at 10/16/2023 08:32AM
We are continuing to investigate this issue.
INVESTIGATING
almost 2 years ago - at 10/16/2023 08:32AM
We are currently investigating the issue with interrupted calls and login sessions.
Latest CxEngage outages
CxEngage Voice Service - Intermittent Failures - 6 months ago
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CxEngage Skylight Degradation - about 1 year ago
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CxEngage Login Issues in EU - about 1 year ago
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