Outage in CxEngage

Call Center Service Interruption

Resolved Major
October 16, 2023 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Need to monitor CxEngage outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including CxEngage, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating the issue with interrupted calls and login sessions.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/16/2023 09:58AM

This incident has been resolved, and all services are confirmed to be restored to normal.

MONITORING about 1 year ago - at 10/16/2023 08:43AM

We are continuing to monitor for any further issues.

MONITORING about 1 year ago - at 10/16/2023 08:43AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 year ago - at 10/16/2023 08:32AM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 10/16/2023 08:32AM

We are currently investigating the issue with interrupted calls and login sessions.

Latest CxEngage outages

Be the first to know when CxEngage and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime