Outage in Cybersource
Commercio Latino Service Disruption
Resolved Minor
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Outage Details
Components affected
Cybersource Comercio LatinoLatest Updates ( sorted recent to last )
The issue affecting Commercio Latino services has now been fully resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences.
Reported Start Time: 21:45 GMT 5 November 2024
Reported Start Time: 22:41 GMT 5 November 2024
Impact: Customers are now able to use Commercio Latino services as normal.
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource Support Center
Incident #: INC19418179
Visa was aware of an issue affecting Commercio Latino transaction processing. A fix has been implemented to mitigate the issue and we are monitoring to confirm it is resolved.
Impact: Merchant may have observed their transactions for the period returning an ESYSTEM General System Error.
Reported Start Time: 21:45 GMT 5 November 2024
Reported Start Time: 22:41 GMT 5 November 2024
Next Update: As status changes
Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.
Cybersource/Visa Acceptance Solutions Support & Knowledge Base
Incident #: INC19418179
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