Service Disruption - PayPal Transactions

The issue affecting PayPal transactions has now been fully resolved.

Reported Start Time: 21 November 2024 10:53 GMT
Reported End Time: 21 November 2024 12:59 GMT

Impact: Customers are now able to use PayPal services as normal.

Next Update: No further updates, issue resolved.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC19519724

Cybersource is aware of an issue that is currently affecting PayPal transactions.

PayPal is investigating, and we await further updates.

Impact: Users may be experiencing issues when trying to use PayPal services. This may limit payment options and cause an inconvenience to users and in some cases transaction declines.

Reported Start Time: 21 November 2024 10:53 GMT

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC19519724

Cybersource is aware of a service disruption currently preventing certain transactions from being processed. This may impact some cardholders' ability to make payments. We are investigating the cause and working urgently to resolve the situation.