Elavon Americas Settlement/Batching Delay.

The issue affecting settlement/batching for Elavon has now been fully resolved. Cybersource is conducting an internal review of the events to mitigate future occurrences.

Reported Start Time: 4 March 2025
Reported End Time: 4 March 2025

Impact: The issue impacting settlement funding has been fully resolved. This may have caused a potential funding delay.

Next Update: No further updates, issue resolved.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC20135083

The issue affecting settlement/batching for Elavon is mitigated. We are monitoring closely to ensure the issue is resolved.

Impact: The issue impacting settlement funding has been mitigated.

Reported Start Time: 4 March 2025
Reported End Time: 4 March 2025

Next Update: As current status changes.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC20135083

Cybersource is aware of an issue that is currently affecting settlement/batching for Elavon

We are investigating the cause and working urgently to resolve the issue.

Impact: Customers may experience funding settlement issues.

Reported Start Time: 4 March 2025

Next Update: Within 60 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.

Cybersource Support Center

Incident #: INC20135083