Outage in Cytracom

Voice Services Outage

Resolved Major

March 29, 2024 - Started 9 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We have identified an issue affecting call completion for a subset of our customers. Cytracom Engineering is working to resolve this and will provide updates here.

Components affected

Cytracom Call Completion Cytracom Voicemail Cytracom Call Center

Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 03/29/2024 11:13AM

This incident has been resolved.

MONITORING 9 months ago - at 03/29/2024 07:37AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 9 months ago - at 03/29/2024 05:54AM

We have identified an issue affecting call completion for a subset of our customers. Cytracom Engineering is working to resolve this and will provide updates here.

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