Outage in Cytracom

UCaaS Call Quality Degradation

Resolved Minor
June 06, 2024 - Started 7 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Degraded interconnects between Internet backbone providers are causing degraded call quality for a subset of customers in and around southern California. We are working with our transit providers to mitigate the impact.
Components affected
Cytracom Call Completion
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 06/06/2024 07:00PM

This incident is resolved.

IDENTIFIED 7 months ago - at 06/06/2024 05:54PM

We are continuing to work with our infrastructure providers to mitigate the impact.

IDENTIFIED 7 months ago - at 06/06/2024 04:37PM

Degraded interconnects between Internet backbone providers are causing degraded call quality for a subset of customers in and around southern California. We are working with our transit providers to mitigate the impact.

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