Outage in Cytracom
ControlOne - Partial degradation in payment processing functionality
Resolved Minor
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Outage Details
Components affected
Cytracom Billing ServicesLatest Updates ( sorted recent to last )
The root cause of the billing services issue has been resolved by our upstream provider. At this time, all billing-related functions appear to be operating normally.
Our billing system provider is actively working on the issue. We will keep a close watch on the situation and provide updates as new information becomes available. Please reach out to your partner account manager for any urgent ControlOne orders.
We are continuing to experience service degradation due to issues with our billing system provider. We will continue to monitor the situation closely and provide further updates as we receive more information.
An upstream provider is currently experiencing a service degradation. Cytracom ControlOne customers may see issues managing licenses or processing payments.
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