Outage in Cytracom

Voice Services Partial Degradation

Resolved Minor
July 02, 2024 - Started 6 months ago - Lasted 33 minutes
Official incident page

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Outage Details

We have identified an issue affecting call completion, call quality, and call center functionality for a subset of our customers. The issue has been identified and we are working on a fix.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 07/02/2024 03:15PM

This incident has been resolved.

MONITORING 6 months ago - at 07/02/2024 02:58PM

We are continuing to monitor for any further issues.

MONITORING 6 months ago - at 07/02/2024 02:58PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 6 months ago - at 07/02/2024 02:52PM

We have identified an issue affecting call completion, call quality, and call center functionality for a subset of our customers. The issue has been identified and we are working on a fix.

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