Outage in Cytracom

Fax Portal Outage

Resolved Minor
July 09, 2024 - Started 8 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We have identified an issue with our upstream fax provider. Inbound and outbound fax services are operational, but users are unable to access the cFax portal. We appreciate your continued patience while we worked to resolve this issue.
Components affected
Cytracom Desktop Fax
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 07/09/2024 04:58PM

This incident has been resolved.

MONITORING 8 months ago - at 07/09/2024 03:50PM

We are continuing to monitor for any further issues.

MONITORING 8 months ago - at 07/09/2024 03:23PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 8 months ago - at 07/09/2024 01:45PM

We have identified an issue with our upstream fax provider. Inbound and outbound fax services are operational, but users are unable to access the cFax portal.

We appreciate your continued patience while we worked to resolve this issue.

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