Outage in Cytracom

UCaaS Partial Outage

Resolved Minor
February 13, 2025 - Started 27 days ago - Lasted about 5 hours
Official incident page

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Outage Details

We have identified the cause of a short interruption to UCaaS services and are investigating.
Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 02/13/2025 07:05PM

This incident has now been resolved. All systems are fully operational.

MONITORING 27 days ago - at 02/13/2025 04:40PM

We are continuing to monitor for any further issues.

MONITORING 27 days ago - at 02/13/2025 04:33PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 27 days ago - at 02/13/2025 04:03PM

Some customers may experience delays when making or receiving calls. Call Center for affected customers will require the agent user to log out and back into the queue.

IDENTIFIED 27 days ago - at 02/13/2025 03:14PM

We are continuing to work on a fix for this issue.

IDENTIFIED 27 days ago - at 02/13/2025 02:32PM

We have identified the cause of a short interruption to UCaaS services and are investigating.

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