Outage in DALENYS

INCIDENT DASHBOARD | Affichage transaction indisponible / Transactions display unavailable

Resolved Major
July 23, 2024 - Started 6 months ago - Lasted about 3 hours
Official incident page

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Outage Details

FR Nous avons identifié un problème d'affichage des transactions sur notre Dashboard Aucun impact transactionnel n'est identifié L'incident est en cours d'analyse EN We have identified a transaction display issue on our Dashboard No impact on the processing An investigation is in progress
Components affected
DALENYS Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 07/23/2024 12:01PM

SRM-6300
- Début / Start : 23/07/2024 9H30 CEST
- Fin / End : 23/07/2024 13H00 CEST
- Catégorie / Category : Dashboard
- Responsabilité / Responsibility : Payplug
- Priorité / Priority : P3

FR
L'incident est maintenant résolu et le service est rétabli.
Les transactions sont affichées en temps réel sur votre Dashboard depuis 13h.

EN
Incident is now resolved and service restored.
Transactions are displayed in real time on your Dashboard since 1pm.

INVESTIGATING 6 months ago - at 07/23/2024 10:48AM

SRM-6300
- Début / Start : 24/07/2024 9H30 CEST
- Fin / End : En cours / Ongoing
- Catégorie / Category : Dashboard
- Responsabilité / Responsibility : Payplug
- Priorité / Priority : P3

FR
Les transactions émises avant 10H46 sont disponibles et les autres sont en cours de synchronisation.

EN
The transactions made before 10h46am are available and the others are currently synchronising.

INVESTIGATING 6 months ago - at 07/23/2024 08:44AM

FR
Nous avons identifié un problème d'affichage des transactions sur notre Dashboard
Aucun impact transactionnel n'est identifié
L'incident est en cours d'analyse

EN
We have identified a transaction display issue on our Dashboard
No impact on the processing
An investigation is in progress

Latest DALENYS outages

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INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions - about 1 month ago
INCIDENT COCKPIT| Affichage transaction indisponible / Transactions display unavailable - about 1 month ago
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