Outage in Datto
Datto SaaS Protection - Service disruption for customers hosted on node 'des1-bfyii-1701'
Resolved MajorIncident Report
Summary AI Generated
Datto SaaS Protection experienced a 29-minute major outage affecting customers hosted on node 'des1-bfyii-1701', who were unable to access their accounts. Kaseya's R&D team identified the root cause and deployed a fix within approximately six minutes of the initial alert. The incident was fully resolved after a short monitoring period, restoring normal account access.
We are aware of a problem where customers hosted on node 'des1-bfyii-1701' are currently unable to access their accounts.
The Kaseya R&D Team is currently investigating.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 07/01/2026 08:45PM
This incident has been resolved.
MONITORING
19 days ago - at 07/01/2026 08:24PM
Our R&D team has identified the issue and have implemented a fix. The team is monitoring for any other issues.
INVESTIGATING
19 days ago - at 07/01/2026 08:18PM
We are aware of a problem where customers hosted on node 'des1-bfyii-1701' are currently unable to access their accounts.
The Kaseya R&D Team is currently investigating.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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