Outage in Datto

Datto SaaS Protection - Backup performance degradation for some SharePoint/Teams services on pod 'gbe2-saas-p0'

Minor

July 08, 2026 - Started 12 days ago
Official incident page

Incident Report

We are aware of a problem where some customers hosted on pod 'gbe2-saas-p0' are experiencing backup performance degradation for some SharePoint and Teams services. The Kaseya R&D Team is actively Investigating the issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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Latest Updates ( sorted recent to last )

MONITORING 3 days ago - at 07/17/2026 02:12PM

Backup success rates for Teams have returned to normal. All other services continue to backup normally. Our R&D team is continuing to monitor for any other issues.

MONITORING 6 days ago - at 07/13/2026 07:55PM

Our R&D team has implemented additional changes to further address this issue. SharePoint services have recovered and our R&D team continues to monitor as Teams backup success rates improve.

MONITORING 11 days ago - at 07/09/2026 12:24PM

We are continuing to monitor for any further issues.

MONITORING 12 days ago - at 07/08/2026 02:05PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 12 days ago - at 07/08/2026 12:37PM

We are aware of a problem where some customers hosted on pod 'gbe2-saas-p0' are experiencing backup performance degradation for some SharePoint and Teams services.

The Kaseya R&D Team is actively Investigating the issue.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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