Outage in Datto
Autotask PSA - UK02 - Workflow Rule Delay and Latency
Resolved MinorIncident Report
Summary AI Generated
Autotask PSA users hosted in the UK02 zone experienced increased latency and delays in workflow rule processing for approximately 1.9 hours. The Kaseya R&D team identified the root cause and implemented a fix, which was then monitored before the incident was fully resolved.
We are aware of an issue affecting Autotask users hosted in the UK02 zone, resulting in increased latency and delays in workflow rule processing.
The Kaseya R&D Team is actively investigating this issue.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 07/03/2026 03:47PM
This incident has been resolved.
MONITORING
17 days ago - at 07/03/2026 03:18PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
17 days ago - at 07/03/2026 03:05PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
17 days ago - at 07/03/2026 01:58PM
We are aware of an issue affecting Autotask users hosted in the UK02 zone, resulting in increased latency and delays in workflow rule processing.
The Kaseya R&D Team is actively investigating this issue.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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