A specific Datto SaaS Protection pod ('aue1-bfyii-2746') became inaccessible, impacting users dependent on that infrastructure segment. The Kaseya R&D team identified the root cause and implemented a fix after approximately 23.6 hours of downtime. The incident was resolved following a short monitoring period to confirm stability.
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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are aware of a problem where Pod 'aue1-bfyii-2746' is inaccessible.
The Kaseya R&D Team has identified the problem and are working toward a fix.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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