Outage in Datto
Uniview - Uniview homepage and assets not currently loading
Resolved MinorIncident Report
Summary AI Generated
Datto's Uniview platform experienced an issue where the homepage and assets failed to load for some customers, lasting approximately 68 hours. The Kaseya R&D team identified the root cause, deployed a fix, and monitored the service over the weekend to confirm stability. The incident was fully resolved on July 6, 2026, with assets confirmed to be loading normally.
We are currently aware of a problem where Uniview is not loading assets for some customers.
The Kaseya R&D Team is actively investigating.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 07/06/2026 01:04PM
The Kaseya R&D team has completed monitoring and confirmed that Uniview performance remains stable.
Assets are loading normally, and no further issues related to this incident have been observed. We consider this issue fully resolved at this time. If you experience any new issues, please contact our Chat Support so we can investigate promptly.
For ongoing visibility into service status and communications, we encourage you to subscribe to the Kaseya Status Page: status.kaseya.com
Thank you for your understanding and continued support.
MONITORING
16 days ago - at 07/03/2026 06:34PM
After monitoring the deployed fix, the Kaseya R&D team has observed that Uniview performance has returned to normal and is now reliably loading assets again.
We believe this issue to be resolved but will continue monitoring over the weekend to ensure resolution.
MONITORING
16 days ago - at 07/03/2026 05:29PM
We are continuing to monitor for any further issues.
MONITORING
16 days ago - at 07/03/2026 05:29PM
The Kaseya R&D team has found the problem and deployed a fix.
They are closely monitoring the situation to confirm resolution.
INVESTIGATING
16 days ago - at 07/03/2026 05:06PM
We are currently aware of a problem where Uniview is not loading assets for some customers.
The Kaseya R&D Team is actively investigating.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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