Outage in Datto
Datto RMM - Merlot - Agents going offline
Major
July 20, 2026 - Started about 16 hours ago
Official incident page
Official incident page
Incident Report
We are currently receiving reports of Merlot agents appearing as offline. We are aware of this and we are investigating.
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Latest Updates ( sorted recent to last )
MONITORING
about 12 hours ago - at 07/20/2026 04:48PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 13 hours ago - at 07/20/2026 03:22PM
Investigation efforts are ongoing as our teams continue to work diligently on this issue.
INVESTIGATING
about 16 hours ago - at 07/20/2026 12:54PM
We are currently receiving reports of Merlot agents appearing as offline. We are aware of this and we are investigating.
The Status Page Aggregator with Early Outage Detection
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