Outage in Deskpro

On-Premise Customers - Voice & SMS

Resolved Minor
October 30, 2024 - Started about 2 months ago - Lasted about 18 hours
Official incident page

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Outage Details

We are aware of an issue affecting some on-premise customers using voice and SMS functionality and our team is investigating.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/31/2024 11:32AM

This incident has been resolved.

MONITORING about 2 months ago - at 10/30/2024 07:59PM

We have identified the issue. A fix is being deployed for those customers affected. We are monitoring the situation.

INVESTIGATING about 2 months ago - at 10/30/2024 07:51PM

We are aware of an issue affecting some on-premise customers using voice and SMS functionality and our team is investigating.

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