Outage in Deskpro
On-Premise Customers - Voice & SMS
Resolved MinorIncident Report
We are aware of an issue affecting some on-premise customers using voice and SMS functionality and our team is investigating.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 10/31/2024 11:32AM
This incident has been resolved.
MONITORING
over 1 year ago - at 10/30/2024 07:59PM
We have identified the issue. A fix is being deployed for those customers affected. We are monitoring the situation.
INVESTIGATING
over 1 year ago - at 10/30/2024 07:51PM
We are aware of an issue affecting some on-premise customers using voice and SMS functionality and our team is investigating.
Latest Deskpro outages
Degraded performance with search functionality - 5 days ago
Service disruption - about 2 months ago
Gateway timeout - 3 months ago
Degraded Service - 4 months ago
Degraded Agent Login - 4 months ago
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