Outage in Deskpro
Cloud Outbound Email Delays
Resolved Minor
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Outage Details
Components affected
Deskpro Outgoing EmailLatest Updates ( sorted recent to last )
The issue at Sendgrid has been fully resolved.
We are continuing to monitor for any further issues.
We've implemented a workaround to the issue at Sendgrid and outbound email has resumed flowing.
There is an issue with our email partner, Sendgrid. We are working with Sendgrid to resolve the problem.
Customers using their own email accounts (e.g. Google, Office365, etc) are not affected by this.
We are aware of some cloud customers experiencing delays in sending outbound emails, and our team is investigating.
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