Outage in Deskpro
Cloud Outbound Email Delays
Resolved MinorIncident Report
We are aware of some cloud customers experiencing delays in sending outbound emails, and our team is investigating.
Components affected
Deskpro Outgoing Email
The Status Page Aggregator Built for IT Teams
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Try IsDown risk-free
14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 11/22/2024 08:54AM
The issue at Sendgrid has been fully resolved.
MONITORING
11 months ago - at 11/21/2024 08:32PM
We are continuing to monitor for any further issues.
MONITORING
11 months ago - at 11/21/2024 08:31PM
We've implemented a workaround to the issue at Sendgrid and outbound email has resumed flowing.
IDENTIFIED
11 months ago - at 11/21/2024 07:46PM
There is an issue with our email partner, Sendgrid. We are working with Sendgrid to resolve the problem.
Customers using their own email accounts (e.g. Google, Office365, etc) are not affected by this.
INVESTIGATING
11 months ago - at 11/21/2024 06:27PM
We are aware of some cloud customers experiencing delays in sending outbound emails, and our team is investigating.
Latest Deskpro outages
Degraded Outbound Voice Call Functionality - 16 days ago
Degraded Service for Voice and WhatsApp Users - 3 months ago
Outbound Email Delays - 7 months ago
Cloud - Service Interruption - 9 months ago
Cloud - Service Interruption - 9 months ago
The Status Page Aggregator Built for IT Teams
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
