Outage in Deskpro
Cloud Inbound Email Delays
Resolved MinorIncident Report
We are aware of some cloud customers experiencing delays in receiving emails in the EU region, and our team is investigating.
Components affected
Deskpro Incoming EmailNeed to monitor Deskpro outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 01/16/2025 03:50PM
This incident has been resolved.
MONITORING
about 1 year ago - at 01/16/2025 01:50PM
Incoming email is now flowing as usual but some customers may still see some delays while we finish processing the backlog. We're monitoring closely.
INVESTIGATING
about 1 year ago - at 01/16/2025 12:31PM
We are aware of some cloud customers experiencing delays in receiving emails in the EU region, and our team is investigating.
Latest Deskpro outages
Gateway timeout - 27 days ago
Degraded Service - about 2 months ago
Degraded Agent Login - 2 months ago
Degraded Outbound Voice Call Functionality - 4 months ago
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