Outage in Deskpro

Cloud Inbound Email Delays

Resolved Minor
January 16, 2025 - Started 4 months ago - Lasted about 4 hours
Official incident page

Need to monitor Deskpro outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Deskpro, and never miss an outage again.
Start Free Trial

Outage Details

We are aware of some cloud customers experiencing delays in receiving emails in the EU region, and our team is investigating.
Components affected
Deskpro Incoming Email
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/16/2025 03:50PM

This incident has been resolved.

MONITORING 4 months ago - at 01/16/2025 01:50PM

Incoming email is now flowing as usual but some customers may still see some delays while we finish processing the backlog. We're monitoring closely.

INVESTIGATING 4 months ago - at 01/16/2025 12:31PM

We are aware of some cloud customers experiencing delays in receiving emails in the EU region, and our team is investigating.

Latest Deskpro outages

Outbound Email Delays - about 2 months ago

Be the first to know when Deskpro and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3970 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook