Outage in Dialpad

Customers may be experiencing issues with workforce management

Resolved Major
July 02, 2025 - Started about 22 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Dialpad Workforce Management
Latest Updates ( sorted recent to last )
RESOLVED about 21 hours ago - at 07/02/2025 05:41PM

This incident has been resolved.

MONITORING about 22 hours ago - at 07/02/2025 05:16PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 22 hours ago - at 07/02/2025 05:01PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 22 hours ago - at 07/02/2025 04:56PM

We are continuing to investigate this issue.

INVESTIGATING about 22 hours ago - at 07/02/2025 04:56PM

We are currently investigating this issue.

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