Outage in Dialpad
Some customers in the US and Canada may be experiencing issues with MMS messaging
Resolved MajorIncident Report
Summary AI Generated
Dialpad experienced a major incident affecting MMS messaging functionality for customers in the US and Canada. The messaging component was impacted, preventing users from sending or receiving multimedia messages. The issue was resolved after 42 minutes when Dialpad implemented a fix and confirmed the service was restored.
We are currently investigating this issue.
Components affected
Dialpad MessagingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 06/09/2026 05:14PM
This incident has been resolved.
MONITORING
7 days ago - at 06/09/2026 05:03PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
7 days ago - at 06/09/2026 04:34PM
We are currently investigating this issue.
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