Outage in Dixa

Degraded performance

Resolved Minor
July 28, 2024 - Started over 1 year ago - Lasted about 15 hours
Official incident page

Incident Report

We are experiencing some difficulties with analytics. Analytics services is failing and dashboard data is not up to date. We are investigating the matter. Next update at 16:12 UTC
Components affected
Dixa Analytics

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/29/2024 06:08AM

All known issues to this incident have been resolved. We thank you for your patience and cooperation.

MONITORING over 1 year ago - at 07/28/2024 09:32PM

We are happy to inform, that our teams have deployed a fix for the issue. We will continue to monitor the results of this fix.

IDENTIFIED over 1 year ago - at 07/28/2024 08:40PM

Our teams has now identified the issue. We are working on a fix, that will resolve the issue. We will provide more information soon.

Next update at 21:30 UTC

INVESTIGATING over 1 year ago - at 07/28/2024 07:50PM

We are continuing to investigate this issue. Next update 20:45 UTC.

INVESTIGATING over 1 year ago - at 07/28/2024 06:46PM

We are continuing to investigate this issue. Next update 19:45 UTC.

INVESTIGATING over 1 year ago - at 07/28/2024 05:30PM

We are continuing to investigate this issue. Next update 18:30 UTC.

INVESTIGATING over 1 year ago - at 07/28/2024 04:38PM

We are continuing to investigate this issue. Next update 17:30 UTC

INVESTIGATING over 1 year ago - at 07/28/2024 04:12PM

We are continuing to investigate the matter.

Next update at 16:35 UTC

INVESTIGATING over 1 year ago - at 07/28/2024 03:44PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 07/28/2024 03:43PM

We are experiencing some difficulties with analytics. Analytics services is failing and dashboard data is not up to date.
We are investigating the matter.

Next update at 16:12 UTC

Latest Dixa outages

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Degraded performance for Analytics and Real-time Dashboard - about 2 months ago

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