Outage in Documo

Outbound delays

Resolved Minor
February 26, 2025 - Started 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an issue causing outbound fax delays. Updates to follow.
Components affected
Documo Fax Services
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/27/2025 12:18AM

The backlogged faxes have been processed. This incident is now resolved.

MONITORING 2 months ago - at 02/26/2025 10:23PM

A fix has been implemented and we are monitoring the results. Backlogged faxes will take time to work through. All net new faxes are going through at expected times. More updates to follow.

INVESTIGATING 2 months ago - at 02/26/2025 09:21PM

We are currently investigating an issue causing outbound fax delays. Updates to follow.

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