Outage in DocuSign

eSign NA/AU/CA Sites: Users may experience errors in Navigator AI Extractions (DIRCA-2241)

Resolved Minor
February 27, 2025 - Started 7 days ago - Lasted about 7 hours
Official incident page

Need to monitor DocuSign outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including DocuSign, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 02/28/2025 04:15AM

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2025-02-27 08:00 PM UTC until 2025-02-28 02:21 AM UTC.

IDENTIFIED 7 days ago - at 02/27/2025 11:45PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 7 days ago - at 02/27/2025 10:56PM

We are continuing to investigate this issue.

INVESTIGATING 7 days ago - at 02/27/2025 09:17PM

We are currently investigating this issue.

Stop chasing third-party outages across multiple status pages

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3767 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook