Outage in DocuSign
EU PROD eSign: Some users may have been unable to login via SSO
Resolved MinorIncident Report
Between 2025-04-27 03:13 AM UTC and 2025-04-27 03:28 UTC some users may have been unable to login using SSO. Impact is resolved and we are monitoring login service health.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 04/27/2025 04:50AM
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Customers may have experienced errors from 2025-04-27 03:13 AM UTC to 2025-04-27 03:28 UTC.
MONITORING
12 months ago - at 04/27/2025 04:21AM
Between 2025-04-27 03:13 AM UTC and 2025-04-27 03:28 UTC some users may have been unable to login using SSO. Impact is resolved and we are monitoring login service health.
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