Outage in DocuSign

EU PROD eSign: Some users may have been unable to login via SSO

Resolved Minor
April 27, 2025 - Started 4 days ago - Lasted 31 minutes
Official incident page

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Outage Details

Between 2025-04-27 03:13 AM UTC and 2025-04-27 03:28 UTC some users may have been unable to login using SSO. Impact is resolved and we are monitoring login service health.
Components affected
DocuSign EU
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 04/27/2025 04:50AM

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2025-04-27 03:13 AM UTC to 2025-04-27 03:28 UTC.

MONITORING 4 days ago - at 04/27/2025 04:21AM

Between 2025-04-27 03:13 AM UTC and 2025-04-27 03:28 UTC some users may have been unable to login using SSO. Impact is resolved and we are monitoring login service health.

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