Outage in DocuSign
AU PROD eSign: Users may experience latency or errors when navigating the site
Resolved Minor
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Outage Details
We are currently investigating this issue.
Components affected
DocuSign AULatest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 05/15/2025 01:49AM
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
MONITORING
3 days ago - at 05/15/2025 01:37AM
We have applied a change and are seeing some improvements. We continue to monitor system health.
IDENTIFIED
3 days ago - at 05/15/2025 01:12AM
We continue to actively work on improving site performance. Users may be experiencing latency or errors when attempting to navigate the site.
IDENTIFIED
3 days ago - at 05/15/2025 12:37AM
We have identified the cause of the issue and and working on restoring service. We are seeing some improvement, although customers may still experience latency or errors.
INVESTIGATING
3 days ago - at 05/15/2025 12:27AM
We continue to actively investigate this incident and devise a plan to restore service.
INVESTIGATING
3 days ago - at 05/14/2025 11:57PM
We are currently investigating this issue.
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