Outage in DocuSign
AU PROD eSign: Users may experience latency or errors when navigating the site
Resolved MinorIncident Report
We are currently investigating this issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 05/15/2025 01:49AM
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
MONITORING
11 months ago - at 05/15/2025 01:37AM
We have applied a change and are seeing some improvements. We continue to monitor system health.
IDENTIFIED
11 months ago - at 05/15/2025 01:12AM
We continue to actively work on improving site performance. Users may be experiencing latency or errors when attempting to navigate the site.
IDENTIFIED
11 months ago - at 05/15/2025 12:37AM
We have identified the cause of the issue and and working on restoring service. We are seeing some improvement, although customers may still experience latency or errors.
INVESTIGATING
11 months ago - at 05/15/2025 12:27AM
We continue to actively investigate this incident and devise a plan to restore service.
INVESTIGATING
11 months ago - at 05/14/2025 11:57PM
We are currently investigating this issue.
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